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Policy 1.9. Patient/Client Communication

Patient/Client Communication

Company personnel will communicate information to the patient/client in a language or form that he or she can reasonably be expected to understand.

  1. Communicate with the patient/client in a manner so as to obtain complete understanding of all information.
  2. Determine through questions and return demonstration that the patient/client has a thorough understanding of all information, including and …



The text above is just the first few lines of this policy. Full text is available only to our customers.

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